BPOJOBS

BPO

[Business Process Outsourcing] has been the latest mantra in India today. As the current sources of revenue face slower growth, software companies are trying new ways to increase their revenues. BPO is top on their list today. IT services companies are making a quick entry into the BPO space on the strength of their existing set of clients. We hope to address all issues related to BPO in India on this portal.

With competency in English language a prerequisite for success in any career, especially in the case of Customer Contact Centers or Business Process Outsourcing (BPO) organizations, an effective Grooming by BPOavenues.com is the right channel for you to get that extra competitive edge and meet challenges ahead...

Call center job is now looked at more as a career option than as a temporary job, and is one of the most sought-after careers in India. And the good news is that the Call center industry is booming and companies are in hiring mode.

Call centers are very specific and only 5% of the candidates interviewed are finally selected. . . the remaining 95% of the candidates have to upgrade to the industry standards..

Does the rising Rupee really challenge the Indian BPO margins

The unrelenting march of the rupee against Uncle Sams currency is giving sleepless nights to tech and BPO captains. In the last two quarters, this has eaten into their profit margins. They are apprehensive that the rupee appreciation would have a multifold ramification for IT ITES industry; especially once the tax holiday is over in 2009.

Therefore, its critical for enterprises to maintain and grow their margins through innovative measures, intelligent hedging mechanisms and smart deployment of manpower.

The industry perception is that there’s a 2030 basis points change in profitability for every single percent rise in the domestic currency. This would have a far severe impact on the BPO sector than large IT companies which get a natural hedge as their work can be done onsite as well.

Subroto Bagchi, COO, MindTree Consulting, feels the way the rupeeversusdollar issue has been allowed to continue reflects myopic thinking. People in the government have gone on record saying the IT industry can take the rupee impact and hence, the governments measures are justified. What policymakers have failed to understand is that larger companies with their huge reserves can take the impact.

E-REVOLUTION: Residents of Saurath village in Bihar run a BPO

A five-hour drive from Patna is one of the India's first BPOs being run out of a village, by the village, and for a large part, for the village. The people who live in Saurath village in Bihar had never heard of a computer, let alone use one just a few years ago.

But now, they are busily tapping away on their keyboards and an entire area, cut off from urban centres, is connected. Just a year ago, Saurath was like any other village that had come to terms with it's geography - that they could never easily get what they wanted - be it a top-up card for their mobile phones or a life insurance policy.

It was a two to three hour drive to the nearest district town.
That's when a tech company stepped in and offered them the chance to help themselves.And Saurath agreed. At the cost of Rs 7,000 per head for six months to learn how to use computers that they had earlier seen only in Hindi films.

"Earlier I would feel scared. Now I feel proud that being a village boy, I can work on the computer," Bauajee Paswan, a BPO worker, says. We hope to address all issues related to BPO in India on this portal.


CRM/ ITES/BPO/ Call Centre/MT :

This is a list of CRM/ ITES/BPO/ Call Centre/MT, who are registered on this web-site.If you are a employer, you can view your details and, if required, correct them after Login. If you donot wish to display your details here, contact us & your details will not be shown here.

If you are a job-seeker, you may contact any listed company/consultant by Tel, Post or E-Mail. To view the List of Software companies/Placement Consultants in other cities.

Our e-broking web site 5paisa.com, which deals in shares, provides you fast, secure and easy to use trading facilities combined with a wealth of outstanding products and features. Thus, we are uniquely placed with both online and offline presence to maximize customer satisfaction.

The six IT majors -- TCS, Infosys, Wipro, Satyam, HCL Technologies and Congizant -- along with two BPO giants Genpact and WNS are recording a yearly growth rate of over 40 per cent, according to technology consultancy firm Everest Group

Telemarketing Executives Job:

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Besides providing up-to-date and comprehensive information on business and industry, we are also a leading investment intermediary for Mutual Funds, Bonds, ICICI / IDBI Bonds, Govt. Relief Bonds, Insurance, IPOs and Fixed Deposits in India.

We are direct brokers/ agents with leading financial institutions like RBI, UTI, LIC, GIC, ICICI, IDBI and other private mutual fund like HDFC, Alliance, Prudential ICICI, Templeton, TATA, HSBC, Standard & Chartered, Sun F&C, Birla, DSP Merrill Lynch, Kotak, IL&FS, Sundaram, Zurich and Reliance

We have more than 75 Investor points in all the leading cities across India, with a team of trained and qualified investment advisors and 1500+associates (sub brokers). Our e-broking web site 5paisa.com, which deals in shares, provides you fast, secure and easy to use trading facilities combined with a wealth of outstanding products and features. Thus, we are uniquely placed with both online and offline presence to maximize customer satisfaction.

Thousands of BPO jobs that pay BIG :

Business process outsourcinglives. Initially, it was driven by foreign companies that shifted work to India to save on labour costs. But with time, it has thrived and evolved. Now, a number of Indian companies too are farming out work to specialist outfits to keep expenses down. These outfits comprise the 'domestic BPO' sector.

In terms of employment, it is still a relatively small part of the BPO pie, but it is booming. "It's the next happening thing," says M N Rao, CEO of Servizsol, a subsidiary of Tata Sons that provides BPO services in the domestic sector.

ut, it expects employment to rise only marginally in 2006, to 365,000. IT research and consultancy company Gartner, however, expects employment in the sector to grow at about 50 per cent annually.

Companies buck the outsourcing trend:

Workers at the New Balance factory in this suburb of Boston create the sound of "made in the USA." The company, striving in a world dominated by Nike, Adidas and Reebok, keeps 25 percent of its manufacturing in America — the only company to make any athletic shoes here.

"Our labor costs are 10 to 12 times higher," says President and Chief Operating Officer Jim Tompkins. "But productivity at New Balance's five U.S. plants is much greater, lowering other costs. We're able to deliver into the market in a matter of days, where our competitors are looking at a matter of weeks and sometimes months."

To speed up production, employees assemble in teams, designed to maximize output and minimize waste. Pierre Audoin Consultants is a European market research and strategic consulting firm for Software and IT Services Industry (SITSI).

Not so long ago, we used to make a case of shoes, 12 pairs, in eight days," says Lawrence, Mass., plant manager Claudio Gelman. "Now we're down to three hours." . What policymakers have failed to understand is that larger companies with their huge reserves can take the impact.

BPO bubble bursts? China overtakes India as world fave:

India's dominance as a low-cost outsourcing destination seems to be on the decline, with countries like China, Morocco and Hungary fast emerging as the preferred choices by IT services providers, a recent study says.

Focused on UK's top IT service providers, a study by Pierre Audoin Consultants (PAC) showed that China, Morocco and Hungary are the new locations of choice to set up offshore sourcing centres.

According to the study, since the beginning of January 2007, UK's 20 largest IT services suppliers have opened 21 new global delivery centres. However, of these only two are were located in India. Four such centres were set up in China, while Eastern Europe and Morocco had three each, the study added.

"India's position as the premier low-cost IT sourcing centre is not under serious threat in the near term. But what we are seeing is vendors (are) looking to reduce theirreliability on India's heated labour market...," Nick Mayes, a senior consultant at PAC, said in a statement

NASSCOM-EVEREST India BPO Study ‘Roadmap 2012 - capitalizing on the expanding BPO landscape’ released:

NASSCOM, the premier trade body and ‘voice’ of the Indian IT-BPO industry, along with Everest Group, a global strategy consulting firm, today released the findings of the landmark study on India’s BPO industry, titled, NASSCOM-Everest India BPO Study - Roadmap 2012 - Capitalizing on the Expanding BPO Landscape.

This study provides a comprehensive fact-based view of capabilities of sector, opportunities and growth imperatives for the Indian BPO industry and its key stakeholders. It sets the stage for the next wave of the industry’s growth.

Speaking at the launch, Som Mittal, President, NASSCOM said, “The Indian BPO sector has evolved tremendously since its inception, not only in its size but also in terms of maturity - service lines, service delivery capability and footprint. This US$ 11 billion industry today employs more that 700,000 people across 25 countries and accounts for approximately 40 percent of the global BPO offshore market thereby creating huge job opportunities and impacting the economy.

The future potential is even larger. This study not only estimates the opportunity ahead but also lays down specific agenda for all stakeholders to help achieve this.

2008 will be a crucial year for the BPO industry :

With the slowdown in the US economy, a strong rupee and questions over extension of the Software Technology Parks (STP) scheme looming large, 2008 will be a crucial year for the Indian BPO industry. While players and analysts agree the troubled American economy is unlikely to have a significant impact on the industry, the decision on STP-extension closer home is seen as a clincher.

Analyst firm Forrester has predicted that the US technology economy will flirt with recession but will post another decent growth year in 2008. “The US economy is expected to be weak in the first quarter of next year but will be stronger as the year progresses,” it said.

It’s the extension of the STP tax holiday, which expires in 2009, that tops the industry’s wish-list this year. “STP extension is important for India to remain competitive on the global platform where China and Philippines are offering 10-year tax holidays.

Whether the tax holiday is extended or not will have a decisive impact on the BPO industry,” said Quatrro BPO Solutions managing director Raman Roy.

The 2008 Outsourcing World Summit :

The International Association of Outsourcing Professionals (IAOP) in association with FORTUNE® Custom Projects is pleased to present the 11th edition of its world-renowned conference series – The Outsourcing World Summit.

This year’s theme is Built for Change: Reconceptualizing the Corporation in an Era of Outsourcing, Offshoring, and Globalization. Outsourcing, offshoring, and globalization have proven to be powerful value-creation engines for customers, providers, and the economy as a whole. But they’re still too often seen as simple extensions of the company’s basic way of doing business; adding value, but not changing the company at its core.

IAOP believes that tomorrow’s winners will actually be those organizations that truly use these new management models to redesign their businesses from the ground up as change-enabled enterprises – ones with the ability to adapt, respond, anticipate and most importantly capture markets in ways never before thought possible.

Today the people of Saurath, who put in their hard earned money, are part of a revolution. The confidence levels are so palpable that one can almost see the kind of respect they have earned for themselves.

Big IT, BPO names dominate with 40% growth :

The growth story of Indian IT and ITeS sectors may continue unabated, but it is the big names that are dominating the market with double the growth rate recorded by the rest.
The six IT majors -- TCS, Infosys, Wipro, Satyam, HCL Technologies and Congizant -- along with two BPO giants Genpact and WNS are recording a yearly growth rate of over 40 per cent, according to technology consultancy firm Everest Group.

We would then verify the data captured as per the client requirements & transfer the leads to the client who would then provide the feed back on the leads which will be forwarded to the respective centre/agent who has generated the lead.

Thirty-eight year old Asha Jha was just a housewife who spent the entire day in the kitchen with her pallu (part of saree) draped over her head looking after her family. . What policymakers have failed to understand is that larger companies with their huge reserves can take the impact.

Call center job is now looked at more as a career option than as a temporary job, and is one of the most sought-after careers in India. And the good news is that the Call center industry is booming and companies are in hiring mode

BPO Jobs:

What is Business Process Outsourcing (BPO) and what are the types of BPO Jobs?

Business Process Outsourcing - BPO is the act of delegating in-house operations or processes to a third party. These responsibilities initially could have been an internal service or an existing system. Companies outsource to achieve cost savings which may occur when the cost of living is lower in the outsourced country.

The main motive behind Business Process Outsourcing - BPO is to allow the company to invest more time, money and human resources into core activities and building strategies, which fuel company growth. It helps free up a company’s capital and reduce costs besides allowing the company to save on recruitment, training and other human resource costs it would otherwise have to maintain internally.

Pre requisites for BPO Jobs;

- Excellent communication skills
- College education
- Good soft skills
- Technical knowledge (for technical support centres)

BPO Jobs are available in all functional areas like

- Operations
- Finance
- Human Resources
- Facilities
- IT

BPO jobs are available at all levels of a corporate chain.

BPO call center:

BPO call center campaigns, In bound campaigns, Out bound campaigns, Voice campaigns, Mortgage campaigns, Calling card campaigns, Small call center campaigns, Big campaigns, voice projects, technical support campaigns. BPO consulting. Home based call center, work at home telemarketing, Calling jobs from home, Tele calling jobs at home.

Individuals from India, Srilanka, UAE, Gulf, Pakistan, South Asia, Philippines, Thailand, Bangladesh, Oman, Nepal, and other parts of world can now work at home in data entry, data conversion, call center and other bpo projects.

We have a couple of projects on hand & are looking forward to develop associates to do business on a commission basis.
The project we are currently offering is a telemarketing project for UK based clients.

-The agents need to call people in UK between (15:30 hrs & 01:30) as per the client's criteria which would be provided in the form of a documented process outlining the criteria & the call flow, capturing the data on an Excel sheet & forwarding the suitable profiles to us by e-mail

E-library data entry project monthly submission :

BPO bulk projects. Non voice BPO projects, Outsourced work from US, UK, Australia, Europe. Data entry work, Data conversion, Data typing projects, Data processing projects. E-Library bulk work.

HTML tagging work. Medical transcription work. Web designing projects. Available in India, Srilanka, UAE, Gulf, Pakistan, South Asia, Philippines, Thailand, Bangladesh, Oman, Nepal, and other parts of world can now.

Bulk bpo projects in html, data entry, data conversion, form filling and many other outsourced projects are available for companies with more than 2 systems and above for getting bank guarantee for payments you need to take 1 slot work consisting in the lot of 25 pcs + 5 pcs for administrative purpose

Data typing job work of e library project. Data conversion to be done and submitted on monthly basis. Software in which the conversion has to be done will be provided by the company. Work will be sent thru Courier completed work to be uploaded

CHETANAS - THE CONSCIOUSNESS

CHETANA (meaning The Consciousness) - is the one without whom I don't exist, without whose presence my life is completely worthless & whose smile shows me the way to eternal happiness. The presence of Chetana runs through my soul & inspires me in every moment of my life.

Nowadays lot of people are struggling without jobs & looking for proper guidance. So I just wanted to do the maximum help I can. CHETANA primarily focuses on providing the job information. Remember that we should never be selfish.

Lets help each other & make the world a better place to live for everyone. I also wish you should get involved in some social service by helping the poor people and orphans. God will love you only if you love others.

Till now more than 50,000 people got jobs through CHETANA. I wish all those who got jobs through CHETANA should lead a very happy life and continue helping others. The only way to reach God is by helping other people.

Tier II cities to account for 40% BPO jobs :

Second grade cities in the country are likely to account for about 40 per cent of the total projected IT-BPO jobs by 2018, if the government in tandem with the industry provides a conducive environment, a study has said.

However, big cities Mumbai, Chennai, Bangalore, Hyderabad, Kolkata, National Capital Region (NCR) and Pune are still the preferred destinations for setting up an IT or a BPO company, a NASSCOM-AT Kearney study on `Location roadmap for IT-BPO growth' said.

These centres are closely followed by Ahmedabad, Kochi, Bhubaneswar, Chandigarh, Coimbatore, Indore, Jaipur, Lucknow, Madurai, Mangalore, Nagpur, Thiruvananthapuram, Vadodara, Tiruchirapalli and Visakhapatnam, it said.

"If the industry follows a balanced growth, these non-leading cities could provide three million direct jobs, 40 per cent of the projected employment by 2018," it added. At present, the leading locations account for over 85 per cent of IT sector employment and over 90 per cent of the BPO employment in the country, it said.

Callcenters and BPO Jobs in Delhi :

New Delhi is undoubtedly the most preferred destination for business process outsourcing or the BPOs. A large number of global companies are targeting Delhi & NCR to outsource their businesses to the cost effective and customer oriented service providers in Delhi. Multi national companies like GE Capital, Dell Computers, British Airways, Aviva Insurance, and British Telecomet have their business outsourcing units in Delhi and NCR.

What factors make call center jobs in Delhi such an attractive option for fresh job seekers? Is it only a part time job option or a serious career choice? Call centers gives you the option of earning good amount of money in a very short span of time.

This is one of the important factors responsible for the growing interest of young graduates in call centers. Extra facilities like free transport, free meal, and attractive office set ups add to the glamour. Another aspect is the availability of job options for graduates, post graduates, technical and non technical degree holders.

Among the wide array of services and outsourcing units in these call centers, the main services include online query processing, back office operations, Customer Service, Technical Support services, transaction processing, collections and knowledge process outsourcing.

Reliance BPO expanding at fast pace:

Reliance BPO, the business process outsourcing business unit of the Reliance Anil Dhirubhai Ambani Group (ADAG), is opening a new centre every week. It opened one centre in Hyderabad on Monday and will open one each in Kolkota and Chandigarh in the next two weeks.

The company is taking the franchisee route and gives the new centres to small domestic-centric BPO operators, Rajnish Virmani, President and Chief Operating Officer, Reliance BPO said on the sidelines of the Nasscom 2008 BPO summit here. “We are opening a centre every Monday to meet the group’s growth,” he said.

Each of the new centres will have a capacity to house over 1,000 employees, he said. At present, the BPO unit is captive for the Reliance ADAG, but it is capable of handling international business. “We are keeping an eye on the international business,” he said at the seminar.

At present, around 80 percent of the company’s operations are voice-based, he said. Reliance BPO, a premium business process outsourcing services provider is part of the Reliance - Anil Dhirubhai Ambani (ADA) Group, one of the largest business houses of India.

Bpo Jobs In Ahmedabad :

Holding high its dual advantage of low cost and reliability, the BPO industry in Ahmedabad has grown and held a major part of Ahmedabad’s industrial economy. Though business process outsourcing industry has land marked its present in many small and medium sized cities of India, Ahmedabad remains to be one of the major centers of this business in the country.

With a view to save a major part of the operational costs, many US and European companies have started outsourcing the process operations in to Ahmedabad based BPO companies. In today’s BPO business of Ahmedabad there are India’s top companies and well known MNC companies.

It was mainly the US and European banks and finance/insurance companies who found Ahmedabad as an ideal destination for setting up BPO centers or to outsource the operations. While the BPO services are less expensive to operate from India, the Indian job seekers get the benefit of getting well-paid jobs within India’s featured economic development.

This page of Indianjobsonline concentrates on BPO jobs in Ahmedabad. We try to bring to this section information on jobs & career opportunities with major Indian and multinational BPO companies operate in Ahmedabad. It provides information on the relevant BPO employment in Ahmedabad based business process outsourcing companies.

BPO Careers

India has emerged as the leader in Business Process Outsourcing in the new millenium. This industry has created thousands of BPO jobs across India.

A career in BPO can be very rewarding, providing you a chance to put your skills to the test. With many BPO centers providing lucrative salaries & plentiful education opportunities, these BPO jobs can be just the sort of springboard you've been waiting for.

The BPO market is still hot in India and will likely remain a growth engine through the uncertain financial crisis. If you are considering a career in BPO, now may be the time to apply. With BPO centers actively recruiting across India, your next job may be just one application away.

Through these BPO Ahmedabad job page, you can get to know about the available Business Process Outsourcing jobs or BPO employment opportunities existing in the Northern region. If you are really ambitious about earning handsome money and building a fast track career, Ahmedabad BPO companies are there to help you fulfill your dream.

KPO Careers:

IN addition to BPO, KPO is heating up in India. A career in KPO (Knowledge Process Outsourcing) may be a good fit for you if you have a solid technical background.

KPO provides you an opportunity to put to test all the programming & statistical skills you have honed through your MBA or University training. KPO will continue to be a growth industry across India with US & European firms looking to offset their high expenses back home.

CareerBuilder offers great job opportunities in KPO. If you are looking for a KPO job, look no further than CareerBuilder.co.in. Knowledge Process Outsourcing jobs are only one click away.In the BPO career you have a wide variety of options such as BPO agent jobs, BPO executives, Customer care specialists, BPO fresher jobs Ahmedabad, Trainee/Management Trainee.

The BPO jobs at Ahmedabad, BPO training, as well as Technical support executive BPO jobs in Ahmedabad. On this site we have placed Medical Transcription Jobs Ahmedabad, Data Conversion Jobs Ahmedabad, Data Processing Jobs, Data Entry Jobs, Offshoring Jobs, Customer Support Jobs, Technical Support Jobs, Outsourcing Job, Website Development jobs & all other jobs in Ahmedabad, India.

Heartburn over BPO jobs:

New Delhi: Fears of joblessness in the US have forced several states to introduce legislation seeking to prevent BPO (business processes outsourcing) jobs being farmed out to companies in other countries. India being a major beneficiary of this system has reasons to worry.

Opposition to BPO has grown over the last few months as the slowdown in US economy has turned out to be more enduring than was expected. American jobs sourced out to India means fewer jobs for American citizens.

India earns nearly $ 1.5 billion dollars every year from these jobs and employs 150,000 people in the sector that runs 400 call centres and produces high-quality software. India still remains the main choice for US companies mainly because of considerably lower wages and good quality of work. Much of the quality comes from excellent grasp of English language Indian youngsters working in these countries have got.

Educated Indians as a whole are known to be better at English language than people from most countries. The first organised opposition to BPO jobs farmed out to India came from New Jersey where a bill was introduced in the state Senate seeking to bar such jobs from going abroad. It demanded that at least government contracts funded by US tax payers’ money should not go to places like India while US citizens themselves were losing jobs everyday

CAREER ADVICE :

Get insightful advice on career development and career transition in the BPO sector. Arm yourself with strategies and suggestions that can help you climb the corporate ladder. Send in your queries to us. Industry experts in our panel will give valuable feedback and tips for a successful career in BPO.

OnTrac, a leading Operations & Management Training organisation in the BPO space, will answer your queries. OnTrac advices and helps companies optimize their investments in training and employee development. OnTrac plans and implements training strategies through the use of best practices and proven methodologies.

Genpact, the country’s largest BPO firm, has been named the top procurement outsourcing provider by Brown-Wilson Group’s 50 Best Managed Outsourcing Vendors in 2007.

The annual study, conducted by Brown-Wilson Group and The Black Book of Outsourcing, recognises excellence in the areas of supply chain management, purchasing & transaction management, category management and logistics spend & contract management.

The study surveyed over 3,500 senior procurement, supply chain management and chief financial and operating executives. Genpact scored the highest in 13 of the 18 unique ranking criteria, leading the supply chain, logistics and category management categories.

Medical Transcription Outsourcing:

Enter Here to discuss Benefits, Risks, Present Scene, Future of MT outsourcing. Also discuss about home based medical transcription, its issues and future prospects.Share your knowledge about medical transcription billing, pricing, invoicing methods and policy Analyze the prospects of Medical Transcription in India and its benefits.

Starting a Medical Transcription Business : Technical Know-how, Business Know-how. Forum for technical issues in medical transcription, all about HIPAA, security issues, laws, implemetation, requirements, penalties, security practice in medical transcription.

Explore prospects of training and career in medical transcription, other technical issues, accuracy / quality problems.

Legal Issues in Medical Transcription Business Buy & Sell anything related with medical transcription. You can Post your offers and requirements for software, hardware, services.

Through these BPO Ahmedabad job page, you can get to know about the available Business Process Outsourcing jobs or BPO employment opportunities existing in the Northern region. If you are really ambitious about earning handsome money and building a fast track career, Ahmedabad BPO companies are there to help you fulfill your dream.